S No | Error Log# | Application Name | Module Name | Application Mode | Error Description | Error Solution | Logged On | Action |
1
| ERR-LOG/1026 | myVaruna | Others | Web Portal | Provide increment timely because all logistics company increment provide april salary but our company increment not received till now & HR dept. no any information share by mail There is no response to this que...? | | 18 Jul, 2019 |
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2
| ERR-LOG/1025 | myVaruna | Leave and Attendance | Mobile App | how to leave approve | go to Leave module and approve | 06 Jun, 2019 |
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3
| ERR-LOG/1024 | myVaruna | Employee | Web Portal | Reporting Manager couldn't approve the Salary Advance in HRMS | | 26 Feb, 2019 |
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4
| ERR-LOG/1023 | myVaruna | Others | Web Portal | Provide increment timely because all logistics company increment provide april salary but our company increment not received till now & HR dept. no any information share by mail
There is no response to this que...? | | 16 Jan, 2019 |
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5
| ERR-LOG/1022 | myVaruna | Others | Web Portal | Provide increment timely because all logistics company increment provide april salary but our company increment not received till now & HR dept. no any information share by mail | | 19 Sep, 2018 |
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6
| ERR-LOG/1021 | ERP | LR/THC | Web Portal | While finalizing LR, error is showing "consignor/consignee Address not found". | While finalizing LR, error is showing "consignor/consignee Address not found". | 02 Jan, 2018 |
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7
| ERR-LOG/1020 | myVaruna | Appreciation Cards | Web Portal | Name of employee is not showing for issuing Spot Excellence Card | According to the SOP, Spot Excellence card can be issued to an employee by the same HOD only once in 30 days. If 30 days are not completed, name of employee does not show in list for issuing card | 27 Dec, 2017 |
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8
| ERR-LOG/1019 | myVaruna | Appreciation Cards | Web Portal | Name of employee is not showing for issuing Shabash Card | According to the SOP, Shabash card can be issued to an employee by the same HOD only once in 90 days. If 90 days are not completed, name of employee does not show in list for issuing card | 27 Dec, 2017 |
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9
| ERR-LOG/1018 | myVaruna | Others | Web Portal | Confirmation request is not showing in RM login. | "There may be following reasons and solution is given:
1. The confirmation approval hierarchy is not mapped so contact HR for mapping hierarchy
2. Employee status is 'Permanent' in employee master. Change it to 'Probationary'. | 23 Dec, 2017 |
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10
| ERR-LOG/1017 | myVaruna | Leave and Attendance | Mobile App | Showing 'Out of Range' when marking attendance through mobile | The attendance should be marked within the radius of 15 meters from base location i.e. from where lat-long is captured | 22 Nov, 2017 |
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11
| ERR-LOG/1016 | ERP | Vehicle Status | Mobile App | Error is showing "Not Allowed vehicle status entry" while having vehicle status entry through mobile device. | Raise a ticket related to "ERP Access" with user's details(Employee Name,Employee Code). Entry through mobile device rights will be given. | 18 Nov, 2017 |
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12
| ERR-LOG/1015 | myVaruna | Leave and Attendance | Mobile App | Error message - You are not authorized to mark attendance through mobile | Please contact your zonl HR for this so that attendance source can be set to mobile attendance | 16 Nov, 2017 |
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13
| ERR-LOG/1014 | ERP | Others | Mobile App | vehicle location is not working for a particular location. | If you want vehicle locator for HQTR location then, Open VILERP and go to "CURRENT LAT/LONG CAPTURE", Click "GET CURRENT LAT/LONG"" and then "SUBMIT CURRENT LAT/LONG". Now vehicle location will start working. Your current location should HQTR then only vehicle locator work for HQTR location. | 16 Nov, 2017 |
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14
| ERR-LOG/1013 | ERP | LR/THC | Web Portal | While finalizing LR, error is showing "consignor/consignee Address not found". | Please check that Address of that customer should be exist in cities selected i.e. "from city / to city" | 15 Nov, 2017 |
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15
| ERR-LOG/1012 | ERP | Trip Advance | Mobile App | If you getting 404 error at the time trip loaded advance entry. | Contact to Account dept. at HQTR (IOCL card Handling Person) for mapping driver IOCL card. | 14 Nov, 2017 |
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16
| ERR-LOG/1011 | myVaruna | Procurement | Web Portal | How to generate Asset list report | "(A) For Store manager & approval authority:
1. Login to HRMS (Employee portal)
2. Click on left menu and go to Procurement
3. Click on Asset List and screen will open
4. Apply required filters and click on Search button
5. Data displays on screen, click on Export button and Excel report is downloaded
(B) For Audit
1. Login to HRMS Admin portal) with given credentials
2. Go to Procurement Management
3. Go to Procurement Report and then Asset List
4. Apply required filters and click on Search button
5. Data displays on screen, click on Export button and Excel report is downloaded" | 13 Nov, 2017 |
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17
| ERR-LOG/1010 | ERP | LR/THC | Mobile App | Changes in Finalized THC | If a THC has been finalized then no changes can be made from the user END. | 06 Nov, 2017 |
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18
| ERR-LOG/1009 | myVaruna | Leave and Attendance | Mobile App | Error message - 'This device is mapped with another user' when user goes to Mark attendance screen in mobile app | This needs to clear the device ID from HRMS Admin portal. Login to HRMS admin portal, go to Payroll Management and then Payroll Masters. Click on Employee menu and select Update Mobile Device ID sub-menu. In the form, type employee code and search. System shows the device ID, clear the value and then click on Update button. | 02 Nov, 2017 |
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19
| ERR-LOG/1008 | ERP | LR/THC | Mobile App | "Non-Static method Requires a target" Error is showing while having LR entry through mobile App. | This error occurs when PRQ closure is not complete before LR entry.So first make PRQ closure with this LR. | 06 Oct, 2017 |
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20
| ERR-LOG/1007 | ERP | Digital LR | Web Portal | Digital LR is not edit in ERP | This error comes when Manual control number is not updated while generating LR. So please send mail to "operations@vil.co.in" for Solution. | 15 Sep, 2017 |
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21
| ERR-LOG/1006 | ERP | Customer Master | Web Portal | How to open a new address of an Existing Customer in Varuna ERP Portal? | First of all collect the proper Address Details from Customer and send the details(Customer name and Full Address) at operations@vil.co.in. | 31 Aug, 2017 |
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22
| ERR-LOG/1005 | myVaruna | Leave and Attendance | Mobile App | What to do if my_varuna app is showing error "Your account has been locked, please contact administrator ! " | Please contact to Mr.Sanjay Soni (9205353869) through email :- hrd.co@vil.co.in | 31 Aug, 2017 |
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23
| ERR-LOG/1004 | ERP | Others | Mobile App | Geo Fence | How to do the Geo Fence through mobile App, first download Novire Geofence mobile app from play store and make log in with user id:- varuna and password:- varuna2520 then After Login proceed with following steps:- step 1) Please enter customer id (customer id is following address id ) and click on | 28 Aug, 2017 |
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24
| ERR-LOG/1003 | myVaruna | Leave and Attendance | Mobile App | How to Apply for a leave through mobile? | To apply leave through mobile, first download MyVaruna mobile app from play store and make log in with your HRMS Password. After Login proceed with following steps:-
step 1) click on HRMS
step 2) click on leave
step 3) click on apply leave and fill all details
- Select leave type
- Then select from | 26 Aug, 2017 |
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25
| ERR-LOG/1002 | ERP | User Access | Web Portal | I forgot my password, How do I get new password | Please go to login page erp.varunaapps.com, click on "Forgot Password", the email will be sent to you with new password. Still you have any problem, please log a ticket | 25 Aug, 2017 |
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26
| ERR-LOG/1001 | myVaruna | Procurement | Web Portal | How do I put a request for Laptop/ Desktop / Mobile etc. | Please go to myvaruna, Select procurement module and create item request for the item you need. This request will go to your reporting manager and after that it will to your HOD for approval. After HOD approval IT department will issue laptop or desktop to you. | 25 Aug, 2017 |
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27
| ERR-LOG/1 | Customer Portal | Login | Mobile App | How do I get my user id and Password | Please connect with your Key Account Manager (KAM) of Varuna | 19 Aug, 2017 |
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